Consulting Service & Support

Trends and Technology provides fiber optic and telecommunications consulting and design services you can trust. There are many aspects to building and growing a fiber network. We can partner with you to review opportunities and determine a road map with our custom consulting services.

Service Support Agreements

Trends and Technology, Inc. offers service agreements tailored to meet your needs and your budget. You get protection against unexpected costs should a major failure occur. That provides peace of mind by ensuring your business communications will stay connected.

Our support plans include: Standard 8×5 Service Maintenance, Moves/Adds/Changes (MAC), Project Management, Services Reconfigurations, Upgrades and more.

Maintenance & System Repair Benefits

  • On-site support to keep your technology system running properly.
  • Immediate troubleshooting when failure occurs.
  • Inventory on hand to ensure maintenance customers have replacement parts.
  • Preferred customer status gets the fastest response time for service.
  • Special pricing on new equipment.
  • Everyday moves, adds and changes.

Complimentary Technologies & Participating Vendors

Many customers have expressed an interest in seeing our technology products that complement our phone systems. Below are some of the vendors we partner with so you can see first-hand solutions that are available to you.

  • AVAYA – Unified communications and telephone solutions
  • Everstream – Broadband fiber networks
  • Bogen – Overhead paging
  • Kendall Howard – Data racks and advanced wire management solutions
  • Hanwha/Wisenet – Security and surveillance cameras
  • Netgear – Network switching equipment
  • GN Netcom, Plantronics – Headsets
  • Dell – Servers, desktops, laptops, thin and mobile thin clients
  • Leviton – Voice and data connectivity solutions
  • Microsoft – Operating system
  • Ruckus Wireless – Industry-leading SMB wireless solutions
  • Anixter – Category 5e, Category 6, Plenum and fiber optic solutions
  • Dial Tone and Internet Providers – All major carriers